£50

total · includes VAT

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Controller Configuration Review

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Wrong Settings Could Be Costing You Every Month

An independent review of your heat pump's controller settings, to catch what's silently driving up your bills.

Most heat pump owners never touch their controller settings after installation, and most installers never revisit them either. Small misconfigurations in flow temperature, weather compensation, or scheduling can waste hundreds of pounds a year without a single fault ever showing up. We review your exact settings and tell you precisely what to change, and why it matters.

✔ Satisfaction Guarantee

✔ Satisfaction Guarantee

✔ No hidden fees

✔ No hidden fees

✔ One-to-one video call

✔ One-to-one video call

✔ No engineer visit needed

✔ No engineer visit needed

Heat Pump Sizing: Is Yours Actually Right?

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Who This Is For

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Is This the Right Service for You?

A £50 review is one of the fastest, lowest-cost ways to check whether your heat pump is actually running efficiently.

Heat pumps are far more sensitive to their settings than a traditional boiler. Two identical systems, installed side by side, can run at completely different costs purely because of how the controller has been configured. Most homeowners have no way of knowing whether their settings are right, because nothing about it looks "broken."

This review is ideal if:

✔ Your electricity bills feel higher than they should be, even though the system technically works.
✔ You've never had your controller settings checked since the day of installation.
✔ You want a quick, low-cost sanity check before committing to a full Fix My Heat Pump review.

Unlike an installer, we have no equipment to sell and no commission to earn from extra work. We simply tell you what your settings should be, based on your home and your system, not a generic default.

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What We Check

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Common Controller Mistakes We Find

Controller settings are one of the most overlooked parts of a heat pump system. Here's what we look at:

Flow temperature set too high. Every unnecessary degree above what your home actually needs adds directly to your running costs, often without any noticeable change in comfort.

Weather compensation switched off or misconfigured. This is one of the single biggest efficiency features on a modern heat pump, and it's frequently left disabled or set up incorrectly at handover.

Incorrect heating schedule. Systems left running longer than necessary, or set back too aggressively, can end up costing more in the long run than running steadily at a lower temperature.

Hot water settings too high. Cylinders heated to higher temperatures than needed waste energy every single day, particularly on immersion boost settings left switched on by default.

Boost and holiday modes left active. These are easy to forget about, and can quietly keep a system running at higher cost long after they were needed.

Zoning conflicts. In multi-zone systems, controls can end up working against each other, with one zone calling for heat while another cools it back down.

Curve settings not matched to the home. Weather compensation curves are sometimes left at factory defaults rather than tuned to the specific heat loss of your property.

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What's Included

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Everything Covered in Your £50 Review

Your review covers a full, independent check of how your system has been configured, and exactly what to change.

Your review includes:

✔ Full controller settings review
✔ Weather compensation check
✔ Flow temperature assessment
✔ Hot water configuration review
✔ Scheduling and mode review
✔ Written summary of recommended changes
✔ A one-to-one video call to walk through the adjustments together

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How We Work

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A Process Built Around Honesty

Getting a straight answer shouldn't be complicated. Here's how it works.

Step: 1

Step: 1

Tell Us What's Wrong

Tell Us What's Wrong

Tell Us What's Wrong

Tell Us What's Wrong

Send photos, fault codes, controller settings, or simply describe the problem in your own words. You don't need any technical knowledge that's our job, not yours.

Send photos, fault codes, controller settings, or simply describe the problem in your own words. You don't need any technical knowledge that's our job, not yours.

Step: 2

Step: 2

We Investigate Properly

We Investigate Properly

We Investigate Properly

We Investigate Properly

A qualified engineer reviews your system in real depth — checking design, installation quality, and configuration rather than guessing over a phone call.

A qualified engineer reviews your system in real depth — checking design, installation quality, and configuration rather than guessing over a phone call.

Step: 3

Step: 3

You Get a Clear Answer

You Get a Clear Answer

You Get a Clear Answer

You Get a Clear Answer

You receive a straightforward, written report explaining exactly what's causing the issue and what your options are, with no pressure to act on anything.

You receive a straightforward, written report explaining exactly what's causing the issue and what your options are, with no pressure to act on anything.

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Satisfaction Guarantee

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Backed by Our Guarantee

If you feel the service hasn't provided useful technical insight or clarity, contact us within 7 days. We'll review your concerns, and if we agree the service hasn't delivered the expected value, we'll provide a full refund.

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FAQ's

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Frequently Asked Questions

Answers to the questions homeowners ask us most before booking a review.

Will this report hold up with a warranty provider or ombudsman?

Our reports are based on independent technical evidence rather than opinion, which is exactly what most warranty providers and ombudsman services require to consider a case. While we can't guarantee any specific outcome, a well-documented, evidence-based report significantly strengthens your position.

Do you contact my installer directly?

What if the report confirms my installer was right?

How long does the report take to prepare?

Can this be used alongside a Fix My Heat Pump review?

Do I need to have already complained to my installer first?

Will this report hold up with a warranty provider or ombudsman?

Our reports are based on independent technical evidence rather than opinion, which is exactly what most warranty providers and ombudsman services require to consider a case. While we can't guarantee any specific outcome, a well-documented, evidence-based report significantly strengthens your position.

Do you contact my installer directly?

What if the report confirms my installer was right?

How long does the report take to prepare?

Can this be used alongside a Fix My Heat Pump review?

Do I need to have already complained to my installer first?

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cta

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Not Sure If We Can Help?

Send us a short description of your issue no obligation. We'll tell you honestly if a review is worthwhile.

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